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Parent / Student IT Help

PARENT IT SUPPORT

  • For Infinite Campus Support Login / Password help, please contact your child's school directly
  • For help changing your home address, please make an appointment at your child's school to show proof of residency and your ID.  During summer hours, please make an appointment with the enrollment office by calling 608-743-5072
  • For help changing your email address, you will need to contact your child's school directly.  
  • For all other issues please call 608-743-5047 or email IT at ithelpdesk@janesville.k12.wi.us

STUDENT IT SUPPORT 

  • For immediate technology support, students should ask their teacher, or seek out their school's Innovation Specialist, located in the Library
  • Students may also submit an IT HelpDesk ticket, through this link:  IT HELP DESK